Warranty Replacement

• Within 30 days of purchase — all customers: Email hello@lechichair.com to initiate your claim. Approved replacements are free of charge. No shipping or handling fees apply.

• After 30 days — U.S. customers: Use this online warranty claim form. Approved replacements are subject to the standard U.S. shipping and handling fee applicable to your purchased item. Extra shipping may apply to Alaska, Hawaii and Puerto Rico (see below).

• After 30 days — customers outside the United States: Contact hello@lechichair.com before submitting a warranty claim. Do not use the U.S. online claim form alone. Approved replacements are subject to the U.S. shipping and handling fee plus any extra shipping, which we'll confirm with you before you pay.

Required Verification

All claims require:

• Proof of purchase or warranty registration. Without proof of purchase we can still help, but the warranty fee applies. Tools are covered wherever you bought them, Amazon and eBay included.

• A short, continuous video (10–20 seconds, one continuous take) showing your tool unplugged and its power cord being cut.

A replacement will be issued only after all required documentation is received and the Warranty Department reviews and approves your verification video.

Once your claim, required documentation, verification video, and any applicable payment are received and approved, you will receive an email confirmation and a replacement tool (in an available color) will be shipped within one week.